Shipping & Returns

FREE WORLDWIDE SHIPPING & RETURNS*

Please find details below

UK 

FREE STANDARD SHIPPING (1-3 working days) & FREE Returns on all orders.
Please see below for express options

USA

FREE STANDARD SHIPPING (2-5 working days) & FREE Returns on orders > £200.
Please see below for express options

SPAIN 

FREE STANDARD SHIPPING (3-6 working days) & FREE Returns on all orders.
Please see below for express options

EU 

FREE STANDARD SHIPPING (3-6 working days) & FREE Returns on orders > £200.
Please see below for express options

REST OF THE WORLD 

FREE STANDARD SHIPPPING (3-6 working days) FREE Returns on orders > £200.
Please see below for express options

________________________________________________________________________________________________________

CENTRAL LONDON*: FREE Shipping & FREE Returns

Shipping options

  • Standard Delivery: FREE (1-3 Working Days, 9am-6pm, Mon-Fri)
  • Express Next Day Delivery (for orders placed before 12pm): £5 (9am-12pm, Mon-Fri)
  • Evening Delivery (for orders placed before 12pm): £9 (6pm-9pm, Mon-Sat) (Excludes Dec 24th, 25th, 26th and 27th)
  • Same Day Delivery (for orders placed before 12pm): £9 (until 9pm, Mon-Sat) (Excludes Dec 24th, 25th, 26th and 27th)
  • Next Day Saturday Delivery (for orders placed before Friday at 12pm): £12 (9am-6pm) (Excludes Dec 27th)

*Central London includes: South West (all postcodes between SW1 and SW20),  West (W1 to W6, W8 to W12, W14),  West Central (WC1, WC2), East Central (EC1 to EC4), South East: (SE1, SE3 to SE8, SE10 to SE17, SE19 to SE27),  North West (NW1 to NW6, NW8, NW10, NW11), North (N1 to N8, N10, N15, N16, N17, N19, N22),  East (E1 to E3, E5, E8 to E10, E13 to E16).

Please enter the shipping address at checkout and the delivery options available for your postcode will be automatically displayed.

Returns
If you are not 100% happy with your purchase, we also offer a 28 day refund or exchange policy with a FREE returns service on all orders including sale items. For information on hassle free returns please go to Returns & Repairs >



REST OF THE UK: FREE Shipping & FREE Returns

Shipping options

  • Express Delivery: FREE (1-3 Working Days, 9am-6pm, Mon-Fri)
  • Guaranteed Next Day Delivery (for orders placed before 12pm): £10 (9am-12pm, Mon-Fri) (Excludes Dec 26th)
  • Next Saturday Delivery (for orders placed before Friday at 12pm): £25 (9am-6pm) (Excludes Dec 27th)

Returns
If you are not 100% happy with your purchase, we also offer a 28 day refund or exchange policy with a FREE returns service on all orders including sale items. For information on hassle free returns please go to Returns & Repairs >

 

SPAIN: FREE Shipping & FREE Returns

Shipping options

  • Standard Delivery: FREE (2-5 Working Days, 9am-6pm, Mon-Fri) 
  • Guaranteed Next Day Delivery - (for orders placed before 12pm): £25 (9am-6pm, Mon-Fri) (Excludes Dec 26th)

Returns
If you are not 100% happy with your purchase, we also offer a 28 day refund or exchange policy with a FREE returns service on all orders including sale items. For information on hassle free returns please go to Returns & Repairs >

 

REST OF EUROPE (excluding UK and Spain): FREE Shipping & Returns for orders > £200

If your order will be shipped outside the EU, VAT tax of 20% will be automatically discounted at check-out.

Shipping options

  • FREE standard shipping via courier (3-6 Working Days, 9am-6pm, Mon-Fri) 
  • Guaranteed Next Day Delivery (2-3 Working Days for orders placed before 12pm): £25 (9am-6pm, Mon-Fri) (Excludes Dec 26th)

Returns
If you are not 100% happy with your purchase, we also offer a 28 day refund or exchange policy with a FREE returns service for orders > £200 including sale items. You can also return orders <£200 via our courier service at an additional cost or alternatively organise the return yourself. For information on hassle free returns please go to Returns & Repairs >

 

USA, Switzerland & Canada: FREE Returns for orders > £200 + Duties & Taxes included

All import duties and taxes to United States are now included in the price.

Shipping options

  • FREE Express shipping via courier (2-3 Working Days 9am-6pm, Mon-Fri)
  • Guaranteed Next Day Delivery - (orders placed before 12pm): £25 (9am-6pm, Mon-Fri) (Excludes Dec 26th)

Returns
If you are not 100% happy with your purchase, we also offer a 28 day refund or exchange policy with a FREE returns service for orders > £200 including sale items. You can also return orders <£200 via our courier service at an additional cost or alternatively organise the return yourself. For information on hassle free returns please go to Returns & Repairs >

 

REST OF THE WORLD: FREE Shipping & Returns for orders > £200 & VAT TAX FREE

As your order will be shipped outside the EU, VAT tax of 20% will be automatically discounted from the subtotal at check-out.

Shipping options

  • FREE shipping via courier (2-5 Working Days, 9am-6pm, Mon-Fri)       
  • Express Delivery: Charged depending on country of residence (2-5 Working Days, 9am-6pm, Mon-Fri)

Returns
If you are not 100% happy with your purchase, we also offer a 28 day refund or exchange policy with a FREE returns service for orders > £200 including sale items. You can also return orders <£200 via our courier service at an additional cost or alternatively organise the return yourself. For information on hassle free returns please go to Returns & Repairs >

 

INSURANCE

Milli Millu insures each purchase during the time it is in transit until delivery. A signature is required for any goods delivered, at which point responsibility for your purchased goods passes on to you. If you have specified a recipient other than yourself for delivery purposes (e.g. gifts) then you accept their signature as evidence of delivery and transfer all liability over to them.  

 

TAXES

Prices on the website are shown inclusive of UK VAT. If your shipping address is outside the EU then VAT tax will be deducted from your order in the shopping bag page. For orders to US, Canada & Switzerland the price of the item is inclusive of duties and taxes. To all other countries outside of the EU we ship on a DDU basis (Delivery Duty Unpaid). This means the recipient will be liable for any local sales taxes or import duties which may be charged on the purchase. We are unable to advise the amount, as they change from country to country depending on local imports legislation. Occasionally goods may be subject to delays, due to customs or extreme weather conditions. The customer is also responsible for providing any information required by customs to ensure the goods are cleared. Please be aware that if any items shipped are rejected and returned to Milli Millu (if the recipient is not willing to pay the applicable local taxes/ import duties, the delivery address is wrong or there is no one to accept the package) we are unable to refund original shipping charges, custom charges or any return/rejection charges incurred by Milli Millu. Do not hesitate to contact us if you have any questions related to shipping to your country.

 

 


  Loading...